Payment Policy

A non-refundable deposit of 50% of the total cost of consulting and Web development services is due upon hire. The remaining 50% of the total, and any other costs incurred, are due upon completion of the service. Other arrangements/ammendments to this agreement may be made in writing and signed by both parties.

APPOINTMENT CANCELLATION

If you are unable to keep an appointment, please notify us 48 hours in advance, in which case, no charge will be made. Cancellations made under 48 hours will be subject to 50% of your consulting fee.

RETURNED CHEQUES

There will be a $25 charge for any returned cheques.

LATE PAYMENT

Unless an alternate payment arrangement has been made in advance, a late payment fee of $25 per week will be incurred on outstanding balances as noted:

1–7 days late	$25
8–14 days late	$50
15–21 days late	$75
22–28 days late	$100
29–60 days late	$200

After a payment is 29 days late, an additional $100.00 fee will be incurred for a total late payment charge of $200. In this case, the client's services or courses will be terminated.

After a payment is 60 days late, the account will be turned over to a collections agency. The client will be liable for the $200 cumulative late fee, the outstanding balance, plus any costs incurred by the collection process.

 

Refund Policy

No refunds are granted for consultations or Web development services. All deposits made towards services, including courses, are non-refundable.

COURSE CANCELLATION

Courses have a minimum enrollment requirement. If this minimum has not been met at least 3 days prior to start date, applicants' full course fees and deposits will be refunded in whole.

COURSE REFUNDS

Based on the following schedule, refunds are granted on full course payments (minus $75 application fee):

14 days prior to start date	100% refund
7–13 days prior to start date	60% refund
6 days prior to start date	No refund
Deposit/Partial Payment	Non-refundable

 

» Terms Last Updated: 09 April 2010 — 7:35 p.m. (EST)